Terms of Use

PDFFillr is a browser-based artificial intelligence platform that enables Users to upload, analyze, and process documents, including generating filled PDF forms and extracting information from user-provided content. The Service processes data solely in response to explicit User actions or authorized integrations.

The Company reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to create an account and use the Service. By using the Service, you represent and warrant that you meet this requirement, that you have the legal capacity to enter into a binding contract, that your use of the Service does not violate any applicable law or regulation, and that you are not prohibited from receiving services under applicable law.

If you are using the Service on behalf of a business or other legal entity, you represent and warrant that you are authorized to bind that entity to these Terms.

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. Enterprise and B2B customers whose use of the Service involves the processing of personal data on behalf of their own customers or employees are required to execute a Data Processing Addendum with the Company prior to such processing.

The DPA governs the parties' respective obligations with respect to that personal data. For enterprise customers, the SaaS Agreement and applicable Order Forms govern the overall commercial relationship and take precedence over these Terms in the event of any conflict. The complete document suite governing enterprise use consists of the SaaS Agreement and Order Form, the DPA, the Privacy Policy, the Service Level Agreement, and these Terms of Use.

Individual and self-serve users may contact the Company at Support@pdffillr.ai during business hours (8:00 AM-6:00 PM CST, Monday through Friday, excluding public holidays). Enterprise customers' support entitlements, response time commitments, and escalation paths are governed by the SaaS Agreement.

The Company may from time to time provide access to beta, preview, trial, or experimental features. Such features are provided solely for evaluation purposes, may be modified or discontinued at any time without notice, are excluded from any service level commitments, warranties, or support obligations, and are provided "as is." The Company shall have no liability arising from your use of such features.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR LEGAL VALIDITY OF ANY AI-GENERATED OUTPUT.

YOU AGREE TO ABSOLVE THE COMPANY OF ANY AND ALL LIABILITY OR LOSS THAT YOU OR ANY PERSON OR ENTITY ASSOCIATED WITH YOU MAY SUFFER OR INCUR AS A RESULT OF USE OF THE SERVICE. YOU AGREE THAT THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY TYPE OF DAMAGES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE, OR CONSEQUENTIAL LOSS OR DAMAGES FOR USE OF THE SERVICE.

THE SERVICE INCLUDED IN OR AVAILABLE THROUGH BY THE COMPANY MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE COMPANY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SERVICE AT ANY TIME.

THE COMPANY MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE SERVICE EXCEPT AS EXPRESSLY SET FORTH HEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY AND/OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICE, WITH THE DELAY OR INABILITY TO USE THE SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THE SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IN NO EVENT WILL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE LESSER OF: (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE.

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and successors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of or inability to use the Service; your User Content; your violation of these Terms; your violation of any third party's rights; or your violation of any applicable law or regulation. The Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you.

These Terms and all claims, disputes, or controversies arising out of or relating to the same, the transactions contemplated hereby, or the relationship of the parties (whether sounding in contract, tort, statute, or otherwise), shall be governed by, construed, and enforced in accordance with the laws of the State of Texas, without regard to its conflict-of-laws principles.

Except for actions seeking injunctive relief (which may be brought in the state or federal courts located in Dallas County, Texas, without waiver of this arbitration provision), any dispute arising out of or relating to these Terms shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules by a single arbitrator, with the arbitration conducted exclusively in Dallas County, Texas. The arbitrator shall have authority to award all remedies available at law or in equity and shall issue a reasoned written award, which may be confirmed, entered, and enforced as a judgment in any court of competent jurisdiction.

The prevailing party in any proceeding to enforce or confirm an arbitration award, obtain injunctive or equitable relief, obtain any post-judgment relief, or commence any collection action (including discovery, garnishment, turnover, execution, bankruptcy-related proceedings, or appeals) shall be entitled to recover all reasonable attorneys' fees, court costs, and expenses. For purposes of clarification, the parties agree that any contractual right to attorneys' fees and costs set forth herein shall not merge into any judgment, but shall survive and remain enforceable until all obligations are fully satisfied. Each party irrevocably consents to service of process by certified mail or nationally recognized overnight courier. Each party knowingly and voluntarily waives any right to trial by jury. If any portion of this arbitration provision is found to be unenforceable, the parties irrevocably consent to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas, and each party waives any objection based on improper venue or forum non conveniens.

The Company may update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the bottom of this page and provide reasonable notice, which may include posting a notice on the Website or notifying registered users by email where practicable. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

By using the Service or providing us with your email address, you consent to receive electronic communications from us. You agree that any agreements, notices, disclosures, and communications we provide electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional communications at any time by clicking the "unsubscribe" link in our emails. Transactional and account-related communications are not subject to opt-out.